/* Same three-column messenger composition and compact controls as the agent desk. */
body.admin-workspace.admin-service-home-active #config>.content{overflow:hidden;padding-bottom:0}
body.admin-workspace #adminWorkspaceHome{height:100%;min-height:0!important;overflow:visible}
.admin-service-home,.admin-service-frame,.admin-service-chat{min-height:0;min-width:0;height:100%}
.admin-service-home{display:flex;flex-direction:column}.admin-service-frame{flex:1}
.admin-service-mobile-tools{display:none;flex:none;align-items:center;justify-content:flex-end;padding:0 0 7px}
body.admin-workspace .admin-service-mobile-tools>button{min-height:28px;padding:5px 10px;margin:0;border:1px solid var(--admin-line);border-radius:7px;background:var(--admin-surface);color:var(--admin-primary);font-size:11px}
.admin-service-frame{display:grid;grid-template-columns:minmax(0,1.45fr) minmax(270px,1fr);gap:12px;height:var(--admin-service-height,calc(100dvh - 210px));max-height:100%}
.admin-service-chat{position:relative}.admin-service-placeholder{display:grid;place-items:center;height:100%;border:1px solid var(--admin-line);border-radius:10px;color:var(--admin-muted);background:var(--admin-soft);font-size:13px}
body.admin-workspace .admin-service-support{height:100%;padding:0;margin:0;border:0;background:transparent}
body.admin-workspace .admin-service-support>.sc-inbox{display:grid;grid-template-columns:clamp(165px,16vw,245px) minmax(0,1fr);grid-template-rows:48px 45px minmax(0,1fr) 43px 27px;gap:0 10px;min-height:0;height:100%!important}
.admin-service-switch{grid-column:1;grid-row:1;display:flex;align-items:center;gap:2px;padding:4px;margin:0 0 6px;border:1px solid var(--admin-line);border-radius:24px;background:var(--admin-soft)}
body.admin-workspace .admin-service-switch>button{flex:1;min-width:0;min-height:30px;margin:0;padding:5px 6px;border:0;border-radius:20px;background:transparent;color:var(--admin-muted);font-size:12px;font-weight:550}
body.admin-workspace .admin-service-switch>button[aria-pressed=true]{color:#fff;background:var(--admin-primary)}
.admin-service-search{display:flex;align-items:center;grid-column:1;grid-row:2;gap:5px;padding:5px 8px 8px;border:1px solid var(--admin-line);border-bottom:0;border-radius:9px 9px 0 0;background:var(--admin-surface)}
body.admin-workspace .admin-service-search input,body.admin-workspace .admin-service-search select{min-height:31px;height:31px;min-width:0;padding:5px 6px;background:var(--admin-soft);font-size:10px;border-radius:6px}
.admin-service-search input{width:0;flex:1}.admin-service-search select{width:77px;flex:none}
body.admin-workspace .admin-service-support .sc-inbox-list{grid-column:1;grid-row:3;min-height:0;max-height:none;overflow:auto;padding:3px 6px;border-inline:1px solid var(--admin-line);background:var(--admin-surface);scrollbar-width:thin}
body.admin-workspace .admin-service-support .sc-inbox-entry{position:relative;padding:0;border:0;margin:0;background:transparent}
body.admin-workspace .admin-service-support .sc-inbox-item{display:flex;flex-direction:row;align-items:center;gap:8px;min-width:0;width:100%;margin:0 0 4px;padding:10px 7px;border:1px solid transparent;border-radius:8px;background:transparent;color:var(--admin-ink);box-shadow:none;text-align:left}
body.admin-workspace .admin-service-support .sc-inbox-item.is-selected{background:var(--admin-active);border-color:var(--admin-line);box-shadow:inset 3px 0 var(--admin-primary)}
body.admin-workspace .admin-service-support .sc-inbox-item:hover{background:var(--admin-soft)}
.admin-service-support .sc-inbox-copy{display:flex;flex:1;min-width:0;flex-direction:column;gap:4px}.admin-service-support .sc-inbox-copy>strong{font-size:12px;color:var(--admin-ink);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.admin-service-support .sc-inbox-copy>span{font-size:11px;color:var(--admin-muted)}.admin-service-support .sc-inbox-copy>small{font-size:9px;color:var(--admin-muted);order:3}
.admin-service-support .sc-inbox-item .sc-peer-avatar{flex:none}.admin-service-support .sc-inbox-item .sc-message-avatar{width:34px;height:34px;font-size:25px;border-radius:10px;background:var(--admin-soft)}
body.admin-workspace .admin-service-support .sc-inbox-mute{position:absolute;right:3px;bottom:7px;min-height:20px;padding:3px;background:transparent;color:var(--admin-muted);border:0}
body.admin-workspace .admin-service-support .sc-start-chat{display:flex;grid-column:1;grid-row:4;gap:5px;align-items:center;padding:5px 8px;margin:0;border-inline:1px solid var(--admin-line);background:var(--admin-surface)}
body.admin-workspace .admin-service-support .sc-start-chat input{width:0;flex:1;min-width:0;min-height:30px;height:30px;margin:0;padding:5px 6px;font-size:10px;background:var(--admin-soft)}
body.admin-workspace .admin-service-support .sc-start-chat button{min-height:30px;padding:5px 6px;margin:0;border:0;background:var(--admin-active);color:var(--admin-primary);font-size:10px}
.admin-service-list-footer{grid-column:1;grid-row:5;padding:4px 11px;border:1px solid var(--admin-line);border-top:0;border-radius:0 0 9px 9px;background:var(--admin-surface);color:var(--admin-muted);font-size:10px}
body.admin-workspace .admin-service-support .sc-inbox>.sc-conversation{grid-column:2;grid-row:1/6;min-height:0;max-height:100%;height:100%;border:1px solid var(--admin-line);border-radius:10px;background:var(--admin-surface);box-shadow:none}
body.admin-workspace .admin-service-support .sc-inbox>.sc-status:not(:empty){position:absolute;bottom:0;left:0;max-width:230px;padding:6px;background:var(--admin-soft);color:var(--admin-ink);font-size:11px;z-index:2;pointer-events:none}
body.admin-workspace .admin-service-support .sc-inbox>.sc-expand-chat{display:none}
body.admin-workspace .admin-service-support .sc-inbox>button:not(.sc-inbox-back){display:none}
body.admin-workspace .admin-service-support .sc-recipient{min-height:49px;padding:12px 15px;border-color:var(--admin-line);background:var(--admin-soft);color:var(--admin-ink)}
.admin-service-support .sc-recipient strong{font-size:14px!important}.admin-service-support .sc-recipient small{color:var(--admin-muted)!important}
body.admin-workspace .admin-service-support .sc-messages{min-height:0;padding:17px 13px;background:var(--admin-bg);scrollbar-width:thin}
body.admin-workspace .admin-service-support .sc-message{margin-bottom:17px;--sc-avatar-size:34px;column-gap:9px}
body.admin-workspace .admin-service-support .sc-message>small{font-size:10px;line-height:1.5;color:var(--admin-muted)}
body.admin-workspace .admin-service-support .sc-message>p{padding:8px 10px;margin:0;border:1px solid var(--admin-line);border-radius:3px 11px 11px;background:var(--admin-surface);color:var(--admin-ink);font-size:13px;line-height:1.6;font-weight:400;box-shadow:none;letter-spacing:0}
body.admin-workspace .admin-service-support .sc-message.is-own>p{background:var(--admin-active);color:var(--admin-ink);border-color:var(--admin-line);border-radius:11px 3px 11px 11px}
body.admin-workspace .admin-service-support .sc-message:not(.is-own)>p::before{border-right-color:var(--admin-surface)}body.admin-workspace .admin-service-support .sc-message.is-own>p::after{border-left-color:var(--admin-active)}
body.admin-workspace .admin-service-support .sc-message.is-revoked>p{border:0;background:transparent;color:var(--admin-muted);font-size:11px;padding:3px 0}
body.admin-workspace .admin-service-support .sc-message-avatar{width:34px;height:34px;border-radius:10px;border-color:var(--admin-line);font-size:24px;background:var(--admin-surface)}
body.admin-workspace .admin-service-support .sc-compose{flex:none;padding:10px 11px;gap:8px;background:var(--admin-surface);border-color:var(--admin-line)}
body.admin-workspace .admin-service-support .sc-compose textarea{height:62px;min-height:50px;padding:9px 10px;font-size:14px;background:var(--admin-soft);border-color:var(--admin-line);border-radius:8px;color:var(--admin-ink)}
body.admin-workspace .admin-service-support .sc-compose>button{padding:9px 15px;min-height:35px;font-size:12px;border-radius:7px;box-shadow:none}
body.admin-workspace .admin-service-support .sc-chat-toolbar,body.admin-workspace .admin-service-support .sc-finance{padding:6px 10px;gap:5px;background:var(--admin-surface);border-color:var(--admin-line);font-size:11px;color:var(--admin-muted)}
body.admin-workspace .admin-service-support .sc-chat-toolbar button,body.admin-workspace .admin-service-support .sc-finance button{min-height:26px;margin:0;padding:4px 6px;border:1px solid var(--admin-line);border-radius:5px;background:var(--admin-surface);color:var(--admin-ink);font-size:10px;font-weight:400;box-shadow:none}
body.admin-workspace .admin-service-support .sc-quick-panel,body.admin-workspace .admin-service-support .sc-transfer-panel{background:var(--admin-surface);border-color:var(--admin-line);color:var(--admin-ink);max-height:190px}.admin-service-support .sc-status{font-size:11px}.admin-service-support .sc-empty{font-size:12px;color:var(--admin-muted)}
.admin-service-data{display:flex;flex-direction:column;gap:9px;min-height:0;min-width:0;overflow:hidden}.admin-service-data-tabs{display:flex;flex:none;gap:3px;padding:4px;border:1px solid var(--admin-line);border-radius:10px;background:var(--admin-soft)}
body.admin-workspace .admin-service-data-tabs button{flex:1;margin:0;min-height:30px;padding:5px;border:0;border-radius:7px;background:transparent;color:var(--admin-muted);font-size:12px}
body.admin-workspace .admin-service-data-tabs button[aria-pressed=true]{color:var(--admin-primary);background:var(--admin-surface);box-shadow:0 2px 5px #294b8012}
.admin-service-overview,.admin-service-member{display:flex;flex:1;min-height:0;min-width:0;flex-direction:column;gap:10px;overflow:hidden}
.admin-service-data-heading{display:flex;align-items:center;justify-content:space-between;gap:6px;flex:none}.admin-service-data-heading small{font-size:10px;color:var(--admin-muted)}
body.admin-workspace .admin-service-data-heading button,body.admin-workspace .admin-service-identity button{min-height:28px;margin:0;padding:5px 8px;background:var(--admin-surface);border:1px solid var(--admin-line);color:var(--admin-primary);font-size:10px}
.admin-service-metrics{display:grid;flex:none;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px}
.admin-service-metrics>div{display:flex;min-width:0;flex-direction:column;gap:8px;padding:14px 10px;border:1px solid var(--admin-line);border-radius:10px;background:var(--admin-soft)}
.admin-service-metrics span{font-size:10px;color:var(--admin-muted);white-space:nowrap}.admin-service-metrics strong{color:var(--admin-ink);font-size:19px;font-variant-numeric:tabular-nums;overflow-wrap:anywhere;letter-spacing:-.4px}
.admin-service-metrics>div:first-child{background:linear-gradient(115deg,#28478c,#3c6acb);border-color:#315ba7}.admin-service-metrics>div:first-child span{color:#dce7ff}.admin-service-metrics>div:first-child strong{color:#fff}
.admin-service-metrics>div:nth-child(3){background:color-mix(in srgb,var(--admin-surface) 92%,#2aa384)}.admin-service-metrics>div:nth-child(4){background:color-mix(in srgb,var(--admin-surface) 92%,#df9a33)}.admin-service-metrics>div:nth-child(5){background:color-mix(in srgb,var(--admin-surface) 92%,#9364cf)}
.admin-service-queue{display:flex;flex:1;min-height:0;flex-direction:column;overflow:auto;scrollbar-width:thin;border:1px solid var(--admin-line);border-radius:10px;background:var(--admin-surface)}
.admin-service-section-title{display:flex;flex:none;align-items:center;justify-content:space-between;gap:8px;padding:12px;font-size:12px;color:var(--admin-ink)}.admin-service-section-title small{font-size:10px;font-weight:400;color:var(--admin-muted)}
body.admin-workspace .admin-service-queue>button{display:flex;align-items:center;gap:10px;min-height:54px;margin:0 11px;padding:10px 2px;border:0;border-bottom:1px solid var(--admin-line);border-radius:0;background:transparent;color:var(--admin-ink);text-align:left;font-size:12px;font-weight:500}.admin-service-queue>button b{margin-left:auto;font-size:14px;color:var(--admin-primary)}.admin-service-queue>button:last-child{border:0}
.admin-service-queue-icon{display:grid;place-items:center;width:28px;height:28px;border-radius:8px;background:var(--admin-active);color:var(--admin-primary);font-size:18px}.admin-service-status{flex:none;margin:0!important;font-size:10px;line-height:1.6!important;color:var(--admin-muted)}.admin-service-identity{display:flex;align-items:center;gap:9px;flex:none;padding:11px 12px;border:1px solid var(--admin-line);border-radius:10px;background:var(--admin-soft);min-height:64px}.admin-service-identity>div{display:flex;flex:1;min-width:0;flex-direction:column;gap:5px}.admin-service-identity strong{font-size:13px;overflow-wrap:anywhere}.admin-service-identity small{font-size:10px;color:var(--admin-muted)}.admin-service-avatar .sc-message-avatar{position:static;width:34px;height:34px;border-radius:10px;font-size:24px}.admin-service-avatar .sc-peer-avatar{display:block}
.admin-service-games{display:flex;flex-direction:column;flex:1;min-height:0;overflow:hidden;border:1px solid var(--admin-line);border-radius:10px;background:var(--admin-surface)}.admin-service-game-scroll{flex:1;min-height:0;overflow:auto;scrollbar-width:thin}
body.admin-workspace .admin-service-games table{font-size:10px;border:0;border-radius:0;table-layout:fixed}.admin-service-games th{position:sticky;top:0}.admin-service-games th:first-child{width:24%}body.admin-workspace .admin-service-games th,body.admin-workspace .admin-service-games td{padding:9px 5px;text-align:right;overflow-wrap:anywhere}body.admin-workspace .admin-service-games th:first-child,body.admin-workspace .admin-service-games td:first-child{text-align:left;padding-left:10px}.admin-service-empty{text-align:center!important;padding:24px 8px!important;color:var(--admin-muted)}.admin-service-data .is-negative{color:#cf6570!important}
.admin-service-feedback{height:100%;min-height:0;overflow:auto;scrollbar-width:thin}.admin-service-frame.is-feedback{display:block}.admin-service-home.is-feedback .admin-service-chat{padding-top:49px}.admin-service-home.is-feedback .admin-service-switch{position:absolute;top:0;left:0;right:0;max-width:300px;display:flex!important}.admin-service-home.is-feedback .admin-service-data{display:none}.admin-service-home.is-feedback .admin-service-frame{grid-template-columns:minmax(0,1fr)}
@media(max-width:1150px){.admin-service-frame{grid-template-columns:minmax(0,1.5fr) minmax(225px,1fr);gap:10px}body.admin-workspace .admin-service-support>.sc-inbox{grid-template-columns:155px minmax(0,1fr);gap:0 8px}.admin-service-metrics{gap:6px}.admin-service-metrics>div{padding:10px 7px;gap:6px}.admin-service-metrics strong{font-size:16px}.admin-service-search select{width:65px}.admin-service-data{gap:7px}.admin-service-support .sc-inbox-copy>strong{font-size:11px}.admin-service-support .sc-inbox-item .sc-message-avatar{width:29px;height:29px;font-size:22px}}
@media(max-height:700px) and (min-width:721px){.admin-service-metrics>div{padding:8px 7px;gap:4px}.admin-service-metrics strong{font-size:16px}.admin-service-overview,.admin-service-member{gap:7px}.admin-service-queue>button{min-height:43px!important;padding-block:6px!important}.admin-service-section-title{padding:9px 10px}.admin-service-identity{min-height:50px;padding:8px 10px}.admin-service-status{font-size:9px}.admin-service-data-tabs{padding:3px}.admin-service-data-tabs button{min-height:26px!important}.admin-service-data{gap:6px}}
@media(max-width:900px) and (min-width:721px){.admin-service-frame{grid-template-columns:minmax(0,1fr)}.admin-service-data{display:none}body.admin-workspace .admin-service-support>.sc-inbox{grid-template-columns:190px minmax(0,1fr)}}
@media(max-width:720px){body.admin-workspace.admin-service-home-active #config>.content{padding:8px;overflow:hidden}body.admin-workspace #adminWorkspaceHome{height:auto;min-height:0!important}.admin-service-frame{display:block;height:var(--admin-service-height,calc(100dvh - 230px));min-height:260px}.admin-service-data{display:none}.admin-service-chat{height:100%}body.admin-workspace .admin-service-support>.sc-inbox{display:flex;flex-direction:column;gap:0;min-height:0;height:100%!important;position:relative;padding:0;border:0;background:transparent;overflow:hidden}body.admin-workspace .admin-service-support .sc-inbox-list{flex:1;max-height:none;min-height:0;border:1px solid var(--admin-line);border-top:0;border-bottom:0;padding:5px 7px;border-radius:0}.admin-service-switch{flex:none;margin:0 0 8px;width:100%;min-height:41px}.admin-service-search{flex:none;padding:7px 9px}.admin-service-search select{width:88px}body.admin-workspace .admin-service-search input,body.admin-workspace .admin-service-search select{min-height:34px;font-size:12px}.admin-service-list-footer{flex:none;padding:5px 12px}.admin-service-support .sc-inbox-copy>strong{font-size:14px}.admin-service-support .sc-inbox-copy>span{font-size:12px}.admin-service-support .sc-inbox-copy>small{font-size:10px}.admin-service-support .sc-inbox-item .sc-message-avatar{width:38px;height:38px;font-size:27px}body.admin-workspace .admin-service-support .sc-inbox-item{padding:11px 8px;gap:10px}body.admin-workspace .admin-service-support .sc-start-chat{flex:none;padding:8px 9px}body.admin-workspace .admin-service-support .sc-start-chat input{min-height:34px;font-size:12px}body.admin-workspace .admin-service-support .sc-start-chat button{min-height:34px;font-size:11px}body.admin-workspace .admin-service-support .sc-inbox>.sc-conversation{display:none;min-height:0;height:auto;flex:1;border-radius:0 0 10px 10px}body.admin-workspace .admin-service-support .sc-inbox>.sc-inbox-back{display:none;position:static;min-height:39px;flex:none;padding:8px 12px;text-align:left;background:var(--admin-soft);color:var(--admin-primary);border:1px solid var(--admin-line);border-radius:9px 9px 0 0;font-size:13px}body.admin-workspace .admin-service-support .sc-inbox.sc-mobile-chat>.sc-inbox-back{display:block}body.admin-workspace .admin-service-support .sc-inbox.sc-mobile-chat>.sc-conversation{display:flex}body.admin-workspace .admin-service-support .sc-inbox.sc-mobile-chat>.admin-service-switch,body.admin-workspace .admin-service-support .sc-inbox.sc-mobile-chat>.admin-service-search,body.admin-workspace .admin-service-support .sc-inbox.sc-mobile-chat>.sc-inbox-list,body.admin-workspace .admin-service-support .sc-inbox.sc-mobile-chat>.sc-start-chat,body.admin-workspace .admin-service-support .sc-inbox.sc-mobile-chat>.admin-service-list-footer{display:none}body.admin-workspace .admin-service-support .sc-compose{padding:8px 9px max(8px,env(safe-area-inset-bottom))}body.admin-workspace .admin-service-support .sc-compose textarea{font-size:16px;height:49px;min-height:44px}.admin-service-home.is-feedback .admin-service-chat{padding-top:49px}.admin-service-home.is-feedback .admin-service-switch{max-width:none}}
@media(max-width:720px){.admin-service-support .admin-service-switch{order:0}.admin-service-support .admin-service-search{order:1}.admin-service-support .sc-inbox-list{order:2}.admin-service-support .sc-start-chat{order:3}.admin-service-support .admin-service-list-footer{order:4}body.admin-workspace .admin-service-support>.sc-inbox.sc-mobile-chat{height:var(--sc-inbox-height,100dvh)!important;max-height:100dvh}.admin-service-support .sc-inbox-back{order:0}.admin-service-support .sc-conversation{order:1}}
/* Overview is a compact read-only snapshot; pending review never fills the column. */
.admin-service-overview-metrics{gap:7px}
.admin-service-overview-metrics>div{min-height:64px;padding:11px 10px;gap:6px}
.admin-service-overview-metrics strong{font-size:clamp(14px,1.32vw,19px);line-height:1.25}
.admin-service-overview-metrics [data-admin-metric=total]{grid-column:1/-1;min-height:43px;flex-direction:row;align-items:center;justify-content:space-between;background:var(--admin-active)}
.admin-service-overview-metrics [data-admin-metric=total] strong{font-size:18px}
.admin-service-overview-metrics [data-admin-metric=visited_today]{background:color-mix(in srgb,var(--admin-surface) 90%,#20a18a)}
.admin-service-overview .admin-service-status{font-size:10px;line-height:1.5!important}
.admin-service-queue-compact{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));flex:none;min-height:0;overflow:hidden}
.admin-service-queue-compact>.admin-service-section-title{grid-column:1/-1;padding:10px 11px 5px}
body.admin-workspace .admin-service-queue-compact>button{gap:7px;min-height:48px;margin:0;padding:9px 11px;border:0;border-radius:0;font-size:11px}
body.admin-workspace .admin-service-queue-compact>button+button{border-left:1px solid var(--admin-line)}
.admin-service-queue-compact .admin-service-queue-icon{width:25px;height:25px;font-size:17px}
.admin-service-overview{justify-content:flex-start}
@media(min-width:721px) and (max-height:760px){.admin-service-overview{gap:6px}.admin-service-overview-metrics{gap:5px}.admin-service-overview-metrics>div{min-height:44px;padding:6px 8px;gap:3px}.admin-service-overview-metrics strong{font-size:15px}.admin-service-overview-metrics [data-admin-metric=total]{min-height:36px}.admin-service-overview-metrics [data-admin-metric=total] strong{font-size:16px}.admin-service-queue-compact>.admin-service-section-title{padding:7px 10px 3px}body.admin-workspace .admin-service-queue-compact>button{min-height:36px!important;padding:5px 10px!important}.admin-service-overview .admin-service-status{font-size:9px}}
@media(max-width:900px){.admin-service-mobile-tools{display:flex}.admin-service-home>.admin-service-frame{max-height:calc(100% - 35px)}.admin-service-home.is-data-view>.admin-service-frame{display:block}.admin-service-home.is-data-view .admin-service-chat{display:none}.admin-service-home.is-data-view .admin-service-data{display:flex;height:100%}.admin-service-home.is-data-view .admin-service-data-tabs{display:none}.admin-service-home.is-data-view .admin-service-overview{flex:none;overflow:auto;max-height:100%;height:100%;scrollbar-width:thin}.admin-service-home.is-data-view .admin-service-overview-metrics{gap:7px}.admin-service-home.is-data-view .admin-service-overview-metrics>div{min-height:58px;padding:10px 8px;gap:6px}.admin-service-home.is-data-view .admin-service-overview-metrics strong{font-size:16px}.admin-service-home.is-data-view .admin-service-overview-metrics [data-admin-metric=total] strong{font-size:17px}.admin-service-home.is-data-view .admin-service-status{padding:0 2px}}